Welcome to our FAQ page — your go‑to guide for everything you need to know about our garden structures. Whether you’re wondering about planning permission, DIY assembly, or how to care for cedar wood through the British seasons, we’ve gathered clear, practical answers to help you every step of the way. Think of this space as your friendly companion: quick to reassure, easy to navigate, and always ready to point you toward the right solution.
FAQs
Your Questions Answered — From Planning to Building
Q: Do I need planning permission for a garden structure in the UK?
Q: How long does assembly take for a Yardistry gazebo?
Q: Can I build the structure myself or do I need professionals?
A: Most freestanding garden structures under 2.5m high don’t require planning permission. If your build is close to a boundary or exceeds this height, check with your local council.
A: Our kits are designed for DIY assembly. Clear step‑by‑step instructions are included, but many customers enjoy the teamwork of building with family, friends or even your pets
A: With two people, assembly usually takes 6–8 hours. For larger structures, we recommend 10-12 hours. We recommend setting aside a full day or two and having basic DIY tools ready.
Q: Is the cedar wood weather‑resistant for British climates?
Q: How do I maintain my gazebo through the seasons?
Q: Can the structure withstand strong winds?
A: Yes, the cedar is pre‑stained and naturally resistant to rot. Applying a protective sealant annually will extend its life.
A: Brush off leaves, clean with mild soap and water, and re‑seal the wood once a year. In winter, check for snow build‑up and clear promptly.
A: When anchored correctly, our gazebos are designed to handle typical UK weather. Wind speeds of up to 150 MPH
Q: How long does delivery take in the UK?
Q: Can I schedule delivery for a specific date?
Q: What happens if parts are missing or damaged?
A: Standard delivery is 5–7 working days. Rural areas may take slightly longer.
A: Yes, you can choose a preferred delivery window at checkout.
A: Contact our support team immediately. Replacement parts are shipped free of charge.
Q: Do you offer installation services?
Q: Can I customize my gazebo with accessories?
Q: Where can I find detailed assembly guides or videos?
A: While our kits are DIY‑friendly, we have trusted in-house installers or dedicated 3rd party installation teams across the UK. Contact us for recommendations in your area.
A: Absolutely. Popular add‑ons include privacy panels, mosquito netting, and lighting kits.
All guides are available on our website’s Support section, along with step‑by‑step video tutorials.
Q: What size Wooden Gazebos do you offer?
Q: Do you sell Climbing Frames?
Q: Do you sell Greenhouses
A: We have various sizes available, from 10ft x 10ft Square to 12ft x 14ft Rectangle
A: Yes, we have a beautiful range of 100% Cedar Wood Climbing Frames
A: We do, yes, our Wooden Greenhouses vary in size and all are delivered flatpack
Q: Do you offer returns?
Q: How do you build your Gazebos
Q: What are safety standards are your Climbing Frames tested to?
A: Yes, we offer returns. If you’re not completely satisfied, you can return your item within our stated timeframe — hassle-free and with full support.
A: Our gazebos are designed for DIY assembly and arrive as ready-to-build kits with pre-cut, pre-drilled cedar wood, labelled parts, and a step-by-step illustrated manual. Most customers complete the build over a weekend with two people.
A: Our climbing frames are independently tested to CE EN71 safety standards — the European benchmark for children’s play equipment, covering structural integrity, toxicity, and age-appropriate design.
We hope this FAQ section has answered your questions and helped you feel confident about planning, building, and enjoying your outdoor space. Whether you’re sketching ideas, checking permissions, or preparing for a weekend build, we’re here to support every step of your garden journey.
Still curious? Reach out to our team or explore our guides, because great gardens start with great conversations.
