FAQ's

Welcome to our FAQ page — your go‑to guide for everything you need to know about our garden structures. Whether you’re wondering about planning permission, DIY assembly, or how to care for cedar wood through the British seasons, we’ve gathered clear, practical answers to help you every step of the way. Think of this space as your friendly companion: quick to reassure, easy to navigate, and always ready to point you toward the right solution.

Your Questions Answered — From Planning to Building

Hand drawing a detailed UK garden design plan with colored pencils and stencils, highlighting planning permission considerations.
Q: Do I need planning permission for a garden structure in the UK?
Wooden gazebo with dark metal roof, outdoor seating, and string lights set in an autumn garden, with timefr in top right corner
Q: How long does assembly take for a Yardistry gazebo?
Person using a power drill on a triangular corrugated panel laid on grass, with a black curly-haired dog standing on the panel, surrounded by garden tools and plants in a backyard setting.
Q: Can I build the structure myself or do I need professionals?

A: Most freestanding garden structures under 2.5m high don’t require planning permission. If your build is close to a boundary or exceeds this height, check with your local council.

A: Our kits are designed for DIY assembly. Clear step‑by‑step instructions are included, but many customers enjoy the teamwork of building with family, friends or even your pets

A: With two people, assembly usually takes 6–8 hours. For larger structures, we recommend 10-12 hours. We recommend setting aside a full day or two and having basic DIY tools ready.

Close-up of cedar wood texture with bold text reading “Made from 100% Premium Cedar Lumber,” accompanied by icons for insect repellence, weatherproofing, and warp resistance.
Q: Is the cedar wood weather‑resistant for British climates?
Yardistry Wood Stain and Protector 5 Litre container on autumn leaves in a forest setting.
Q: How do I maintain my gazebo through the seasons?
Close-up of a metal-roofed garden structure with autumn leaves and wind flow arrows, highlighting 150 MPH wind resistance.
Q: Can the structure withstand strong winds?

A: Yes, the cedar is pre‑stained and naturally resistant to rot. Applying a protective sealant annually will extend its life.

A: Brush off leaves, clean with mild soap and water, and re‑seal the wood once a year. In winter, check for snow build‑up and clear promptly.

A: When anchored correctly, our gazebos are designed to handle typical UK weather. Wind speeds of up to 150 MPH

Open white box truck with cardboard boxes inside and a metal ramp extended, parked in a paved area during a sunny day.
Q: How long does delivery take in the UK?
Illustration of a calendar page showing the number 31 with a large question mark, symbolizing uncertainty around a key date or deadline.
Q: Can I schedule delivery for a specific date?
Two light-colored wooden beams placed inside an open cardboard box on a blue tarp outdoors, showing visible wood grain and knots.
Q: What happens if parts are missing or damaged?

A: Standard delivery is 5–7 working days. Rural areas may take slightly longer.

A: Yes, you can choose a preferred delivery window at checkout.

A: Contact our support team immediately. Replacement parts are shipped free of charge.

Two people working on a wooden structure with a dark roof, using tools on ladders in a sunlit garden with stone wall, flowers, and a stone building in the background.
Q: Do you offer installation services?
Wooden gazebo with a dark shingled roof and string lights, featuring a counter with pumpkins, set on a stone patio surrounded by autumn foliage, ornamental grasses, and lanterns.
Q: Can I customize my gazebo with accessories?
Step-by-step diagrams showing how to apply resin between roof panels for secure overlap, featuring labeled illustrations and application instructions.
Q: Where can I find detailed assembly guides or videos?

A: While our kits are DIY‑friendly, we have trusted in-house installers or dedicated 3rd party installation teams across the UK. Contact us for recommendations in your area.

A: Absolutely. Popular add‑ons include privacy panels, mosquito netting, and lighting kits.

All guides are available on our website’s Support section, along with step‑by‑step video tutorials.

Architectural drawing of a square garden gazebo with pitched roof and support braces, including full height and width measurements.
Q: What size Wooden Gazebos do you offer?
Large wooden playset with multiple levels, spiral tube slide, straight slide, climbing wall, and swing set, with several children actively playing in a backyard covered in autumn leaves and framed by orange foliage and a brick wall.
Q: Do you sell Climbing Frames?
Wooden greenhouse with transparent panels surrounded by pumpkins, chrysanthemums, and autumn foliage, set on a stone path in a garden with a stone cottage in the background.
Q: Do you sell Greenhouses

A: We have various sizes available, from 10ft x 10ft Square to 12ft x 14ft Rectangle

A: Yes, we have a beautiful range of 100% Cedar Wood Climbing Frames

A: We do, yes, our Wooden Greenhouses vary in size and all are delivered flatpack

Returns policy icon showing a box with circular arrows and bold text, symbolizing item returns or exchanges
Q: Do you offer returns?
Neatly arranged wooden components of various shapes and sizes on a grassy lawn, with curved beams, planks, blocks, and hardware bags, set in a residential garden with hedge and wooden gate.
Q: How do you build your Gazebos
Plastic outdoor playset with a peaked-roof house structure, spiral tube slide, straight slide, climbing wall, and swing set, with several children actively playing in a grassy yard surrounded by autumn trees and a brick wall.
Q: What are safety standards are your Climbing Frames tested to?

A: Yes, we offer returns. If you’re not completely satisfied, you can return your item within our stated timeframe — hassle-free and with full support.

A: Our gazebos are designed for DIY assembly and arrive as ready-to-build kits with pre-cut, pre-drilled cedar wood, labelled parts, and a step-by-step illustrated manual. Most customers complete the build over a weekend with two people.

A: Our climbing frames are independently tested to CE EN71 safety standards — the European benchmark for children’s play equipment, covering structural integrity, toxicity, and age-appropriate design.

We hope this FAQ section has answered your questions and helped you feel confident about planning, building, and enjoying your outdoor space. Whether you’re sketching ideas, checking permissions, or preparing for a weekend build, we’re here to support every step of your garden journey.

Still curious? Reach out to our team or explore our guides, because great gardens start with great conversations.

Wooden gazebo with a dark pitched roof supported by four timber posts, sheltering a dining table and chairs on a paved patio, surrounded by trimmed bushes, trees with autumn foliage, and fallen leaves on the grass under a partly cloudy sky.
View Our Deluxe Wooden Gazebo Range
Compact wooden greenhouse with gabled roof in a landscaped garden, surrounded by grass, shrubs, and trees.
View Our Prestige Wooden Greenhouses
Large wooden playset with multiple levels, spiral tube slide, straight slide, climbing wall, and swing set, with several children actively playing in a backyard covered in autumn leaves and framed by orange foliage and a brick wall.
View Our Range of Beautifully Crafted Wooden Climbing Frames