Open white box truck with cardboard boxes inside and a metal ramp extended, parked in a paved area during a sunny day.

Improving our delivery times for customers

ByLeanne Livall

We are always looking for ways to improve the services we offer to our customers. We understand that a swift and efficient delivery service is an important part of the decision making process when shopping online. When making a considered and researched purchase, you need to feel confident in the knowledge that your products will be delivered promptly and with care.

This panoramic image shows a large delivery truck driving away from the viewer on a winding, two-lane rural road. The truck is a box truck with a white trailer body. The side of the trailer is clearly marked with a green logo and the brand name "YARDISTRY" in large, prominent lettering, identifying the company that likely manufactured or is delivering the materials. The rear of the truck features a dark brown or black tailgate/lift gate. The scene is set on a bright day with a strong warm, sun-drenched filter, giving the sky a golden-orange glow near the horizon and a soft blue higher up. The road curves slightly to the left, and a white guardrail runs along the shoulder of the road in the foreground. The environment is characterized by gentle, rolling countryside. On the right side, there is a large, bare deciduous tree with sprawling branches, silhouetted against a grassy field. In the distance, the landscape is filled with low, green fields and dense clusters of trees, suggesting a setting in the early spring or late autumn before full foliage growth. The image evokes a feeling of transportation and delivery across open, natural landscapes.

We currently offer two options at checkout. Either a two man assisted via SGP, or a networked service via Palletways. Our standard two man assisted is now based on a 7 to 10 working day time frame. Our Express (via Palletways) is 3 working days.  You will be contacted via email and notified of the specified delivery day for your order. Plus we will detail who you specified courier is.  Tracking can be provided.


We pride ourselves on offering an efficient and reliable service that accommodates our customers’ needs.  This is why we have recently reviewed and re worked our 2 man offering. We have cut delivery times by at least 5 working days. Therefore ensuring we bring the best service possible to our valued customers. The delivery options we provide offer flexibility to cater to different customer needs. 

Deliveries will still take place Monday to Friday between 7 am and 7 pm.

Although the delivery team will not bring items inside the property, they will place them in a designated area of the customer’s choice. As long as it is safe and accessible. For urgent needs, the Express Delivery service promises a swift turnaround, dispatching orders placed before noon within 3 working days. This service includes a 24/48-hour delivery window via a Pallet Network, complete with full tracking and a 2-hour estimated time of arrival, ensuring convenience and transparency for customers.

This image captures the process of unloading a large, long cardboard box, likely containing a wooden gazebo or outdoor structure kit, from the back of a delivery truck. The focus is on the logistics of moving the heavy package. The long, flat box is resting on a small, yellow-wheeled dolly, which is positioned on the metal ramp extending from the back of the truck. The box is secured with white plastic strapping and prominently displays the "YARDISTRY" logo and product symbols on the side. Standing inside the cargo bay of the truck is a person, visible from the waist down, wearing a light-colored sweatshirt and dark pants, overseeing the unloading process. More large, brown cardboard boxes are stacked behind them inside the truck, indicating a significant delivery. The truck is parked on a paved area that appears to be a schoolyard or outdoor recreation space, as the pavement beneath the ramp is marked with colorful hopscotch grids and painted numbers (23, 32, 42, 51, etc.). A yellow nylon strap is coiled on the ground near the lower left. The background shows an outdoor area bordered by trees with fresh, green spring foliage and a glimpse of a chain-link fence, under a bright, sunny sky.
Terms & Conditions
Home delivery explained…
Delivery – UK & Ireland

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